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Your account data at rupitoto is collected, stored, and used only for the purposes described in this policy. We process information you provide during registration and transactions — including payment details tied to DANA or OVO — according to the terms here, and access is limited to what is needed to operate your account.
When you open an account with us, we collect the details you submit: your name, contact information, and the payment identifiers linked to your wallet — for example, your registered DANA or OVO number. This data is used to verify your account, process transactions, and deliver account-level support. We do not sell your personal data to third parties. We may share it with service partners only to the extent required to operate the platform — for instance, to process a DANA deposit or respond to a support request you raise. Data is retained for as long as your account remains active and for a period after closure as required by applicable regulations in Indonesia. We apply access controls so that only authorised personnel can view account records, and those records are accessed only when needed to resolve a specific account matter. Cookies and session data collected during your visit are used to keep you logged in and to maintain your session state; they are not used to build advertising profiles. Where local law and eligible regions permit, you have the right to request a copy of your data, ask us to correct inaccurate records, or raise a concern about how your information is handled. The contact path for any of these requests is detailed in the Support section below.
Payment identifiers linked to your DANA wallet are recorded as part of your transaction history. This data is used only to process deposits and withdrawals on your account and is not shared outside the operational partners who handle that specific payment flow.
If your account is connected to OVO, the reference number is stored against your account record. We use it to match incoming transfers and to verify that the wallet owner matches the account holder, as part of standard account verification.
Account records are kept for the duration your account is open and for a further period as required by applicable Indonesian regulations. After that period, personal identifiers are removed from active systems according to our internal data lifecycle process.
Sections of the platform that connect to external services — such as game content from studios like PG Soft or CQ9, or payment rails — operate under their own terms. We pass only the data those services require to function, and only with your account interaction as the trigger.
This policy covers data collected and processed by rupitoto directly. It does not extend to third-party services you access through our platform — game studios, payment processors, or external sites linked from our pages operate under their own privacy terms. Understanding what falls inside and outside our policy helps you make informed decisions about your account.
Data you submit when opening your account — name, contact details, and wallet identifiers like DANA or OVO — falls fully within this policy. We control how it is stored, who can access it, and how long it is kept.
Deposit and withdrawal records processed through our platform are covered here. The data we hold is the transaction reference and amount; the payment processor on the other side of the transfer holds its own record under its own terms.
Session data tied to your account — which games you opened, bet history visible in your account dashboard — is covered by this policy. Game content itself is supplied by studios such as Joker or PlayStar; their software operates under their own terms.
Links from our platform to external sites, and any data you submit directly to a third-party service, are not covered by this policy. Once you leave rupitoto's platform, the destination's own privacy terms apply.
You have practical options when it comes to the data we hold on your account. The most direct route is your account dashboard — after login, the profile section shows the contact and payment details we have on file, and you can update most of them there without contacting support. If you spot an error in your account records that you cannot correct through the dashboard, raise it with our support team and we will review it. For a formal request — a copy of the data we hold, a correction to records you cannot update yourself, or a question about how your information has been used — contact us through the support channels listed on this page. We will acknowledge your request and respond within the timeframe required by applicable Indonesian regulations. Where access or eligibility is discussed, availability depends on local law and the eligible region your account falls under.
Log in and open the account dashboard. Your registered contact details, linked wallet identifiers (DANA, OVO), and transaction history are visible there. This is the fastest way to check what we hold without raising a support request.
Minor corrections — contact number, email address — can be made directly in your account settings. For changes tied to identity verification or wallet linkage, contact support with the account details and the correction you need.
To request a formal copy of the personal data we hold on your account, contact us via the support channel listed below. Specify your account identifier and the scope of data you are asking about so we can respond accurately.
If you believe your data has been handled in a way that does not match this policy, raise it through our support contact. Include your account reference and a description of the concern so the right team can review it promptly.
For any question, correction request, or concern related to this privacy policy, use the contact paths below. Have your account identifier ready so we can locate your records and respond to the right person.
Open the chat from your account dashboard after login. This is the fastest route for account-level questions including data correction requests.
Send a written request to our support address listed on the Contact page. Include your account reference and a clear description of your request.
The Help Centre at rupitoto covers common privacy questions, account verification steps, and how to link or update your DANA or OVO wallet details.
Account security at rupitoto starts with access controls at the account level. Your session is tied to your login credentials, and we recommend reviewing your account dashboard periodically to confirm that the contact details and linked wallets shown there — including your DANA or OVO reference — are accurate and up to date.
Personal data is accessed by our team only when needed to resolve a specific account matter. Routine operations such as processing a DANA deposit do not expose your full account record to staff — only the relevant transaction reference passes through.
We use cookies to maintain your login session and to remember your account state between visits. These are functional cookies; we do not use them to build advertising profiles or share browsing data with third parties outside the operational scope of your account.
When your account is closed, we retain the records required by applicable Indonesian regulations and then remove personal identifiers from active systems. The current status of your account and its data can be confirmed by contacting support.
When this policy changes in a material way, we will update the version shown on this page and, where required, notify you through your registered contact details. The current version is always the one at rupitoto/privacy-policy/.
These are the questions we hear most often from account holders about how their data is handled at rupitoto.
We collect the details you submit during registration: your name, contact information, and the payment wallet identifiers you link — such as your DANA or OVO number. We also record transaction data generated by your account activity, such as deposit and withdrawal references.
Your wallet identifier is passed only to the payment processor handling a specific transaction you initiate. It is not sold, rented, or shared for marketing purposes. The processor on the other side of a DANA or OVO transfer holds its own record under its own privacy terms.
We retain records for the period required by applicable Indonesian regulations after account closure. After that period, personal identifiers are removed from active systems. If you want to know the current retention period, contact our support team with your account reference.
Yes. Log in and open the account dashboard to see your registered contact details, linked wallet references, and transaction history. For a formal copy of all data we hold, submit a written request through our support contact and include your account identifier.
Minor updates — contact number, email — can be made directly in account settings after login. For corrections tied to identity verification or wallet linkage, contact support and describe the specific record that needs to be changed. We will review and update it.
Raise it through the account support chat or by email, as listed in the Support section of this page. Include your account reference and a description of your concern. Availability of remedies depends on local law and eligible regions.